Your Health
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National Telephone Helplines
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The following in alphabetical order are only a selection of National Helplines. For details of Helplines for specific illnesses or medical conditions, you should contact NHS Direct - see below. For details of more helplines visit the Telephone Helplines Association website www.helplines.org.uk |
Age Concern England - Free telephone advice and
information service for older people, their relatives and
friends , as well as
professionals and carers. See also Age
Concern
Telephone: 0800 009966 - Freephone
AIDS Helpline - (Terence Higgins Trust)
Telephone: 0845 1221 200
Alcoholics Anonymous - This is a 24 hour helpline; callers will be transferred to their local helpline.
Telephone:
08457 697 555
BACUP ( British Association of Cancer United Patients)
Telephone: 0808
800 1234
Benefit Enquiry Line - This provides confidential advice and information about all social security benefits and how to claim them , for people with disabilities, their carers and representatives. See also Benefits
Telephone: 0800 88 22 00 Freephone
Textphone: 0800 24 33 55
BT ( British Telecom ) - BT provide free Directory Enquiry Service for people who have difficulty using the phone book
Telephone: 0800 58 70 195 Freephone
For free copy of "BT Services for Older or Disabled
Customers"- a guide to equipment and services
Telephone: 0800 800 150 Freephone
Textphone: 18001 0800 800 150
Carers Line (Carers UK - formerly Carers' National Association)
Telephone:
0808 808 777 Freephone
See also
Carers
Childline - Comfort, advice and protection for any child or young person with any problem.
Telephone: 0800
1111 Freephone
Cruse Bereavement Care - Helpline for bereaved people and those caring for bereaved people.
Telephone: 0870 167 1677
Debtline - Confidential advice for anyone with debt problems.
Telephone: 0808 808 4000 -
Freephone
Dial UK - Network of disability information and advice services run by people with direct experience of disability.
Telephone:
01302 310123
Disability Living Allowance / Attendance Allowance Helpline
Telephone:
08457 123456 - Information for claimants.
Textphone:
08457 224433
Disability Rights Commission Helpline - Information and advice for disabled people who have been discriminated against in some way
Telephone:08457 622633
Textphone:08457 622644
Disabled Living Foundation Helpline - Advice and information on disability equipment
Telephone:
0845 130 9177
Textphone: 0207 432 8009
Drinkline - Advice on sensible drinking and alcohol misuse
Telephone:
0800 917 8282
- Freephone
Drugs - National Drugs Helpline (Talk to Frank) - Information about drugs for people who use them , their friends, families and colleagues
Telephone: 0800 776600 - Freephone
Elder Abuse Response - Support for anyone concerned about the abuse of older people
Telephone:0808 808 8141
Help the Aged Senior Line - Confidential advice and information for older people, their relatives carers and friends.
Telephone: 0808 800 6565 - Freephone
Textphone: 0800 26 96 26
Lesbian and Gay Switchboard - 24 hour helpline offering support and information for lesbians and gay men.
Telephone: 020
7837 7324
Message Home - 24 hour helpline for people who have left home or run
away . Enables callers to send messages.
Telephone: 0800
700 740
- Freephone
Mind National Helpline - Advice line for those facing mental health problems
Telephone: 08457
660163
National Missing Persons Helpline - 24 hour helpline providing advice, practical help and support for missing persons and their families
Telephone: 0500 700 700 - Freephone.
NHS Direct - Confidential 24 hour telephone helpline staffed by nurses offering healthcare advice and information to callers at any time wherever you are in England. Interpreters available if required.
Telephone: 0845 4647 - Local
call rate
www.nhsdirect.nhs.uk
NHS Smoking Helpline - For friendly help, advice and local information on how to stop smoking.
Telephone: 0800 169 0 169 -
Freephone
NSPCC Child Protection Helpline - 24 hour helpline providing information, advice and counselling to anyone concerned about a child or young person at risk of abuse.
Telephone: 0808 800 5000 - Freephone
Textphone: 0800 056 0566
Parentline Plus - Practical help and information for parenting
Telephone: 0808 800 2222
Textphone: 0800 783 6783
RADAR (Royal Association for Disability and Rehabilitation) - Information and advice on wide range of issues including benefits, access, housing , travel , Disability Discrimination Act etc.
Telephone: 0207 250 3222
Textphone: 0207 250 4119
Royal National Institute for Deaf People Information
Line
Telephone: 0808 808 0123
Textphone: 0808 808 9000
Royal National Institute for the Blind
Telephone: 0845 766 9999
Samaritans - Confidential , emotional support for anyone in crisis 24 hours a day.
Telephone: 08457 90 90 90
- Local call rate
Textphone: 08457 90 91 92
www.samaritans.org
Sane Line - Advice line for those facing mental health problems.
Telephone:
0845 767 8000
- Local
call rate
Shelterline - 24 hour national helpline offering free confidential and impartial advice and advocacy on housing problems
Telephone: 0808
800 4444 - Freephone
Victim Support line - Helpline for emotional support and practical advice for anyone affected by crime.
Telephone: 0845 30 30 900 - Local call rate
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