Your Health

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National Telephone Helplines

The following in alphabetical order are only a selection of National Helplines. For details of Helplines for specific illnesses or medical conditions, you should contact NHS Direct - see below.

For details of more helplines visit the Telephone Helplines Association website  www.helplines.org.uk


Age Concern England
 - 
Free telephone advice and information service for older people, their relatives and friends , as well as professionals and carers. See also Age Concern

Telephone: 0800 009966 -  Freephone

AIDS Helpline - (Terence Higgins Trust)  

Telephone: 0845 1221 200

Alcoholics Anonymous - This is a 24 hour helpline; callers will be transferred to their local helpline.

Telephone: 08457 697 555

BACUP ( British Association of Cancer United Patients)

Telephone: 0808 800 1234

Benefit Enquiry Line  - This provides confidential advice and information about all social security benefits and how to claim them , for people with disabilities, their carers and representatives. See also Benefits

Telephone: 0800 88 22 00  Freephone
Textphone: 0800 24 33 55

BT ( British Telecom ) - BT provide free Directory Enquiry Service for people who have difficulty using the phone book 

Telephone: 0800 58 70 195 Freephone

For free copy of "BT Services  for Older or Disabled Customers"- a guide to equipment and services

Telephone:  0800 800 150 Freephone 
Textphone: 18001 0800 800 150

Carers Line (Carers UK - formerly Carers' National Association)

Telephone: 0808 808 777  Freephone
See also
Carers

Childline - Comfort, advice and protection for any child or young person with any problem.

Telephone: 0800 1111 Freephone

Cruse Bereavement Care - Helpline for bereaved people and those caring for bereaved people.

Telephone: 0870 167 1677 

Debtline - Confidential advice for anyone with debt problems.

Telephone: 0808 808 4000 -  Freephone

Dial UK  - Network of disability information and advice services run by people with direct experience of disability.

Telephone: 01302 310123

Disability Living Allowance / Attendance Allowance Helpline 

Telephone: 08457 123456 -  Information for claimants.
Textphone: 08457 224433

Disability Rights Commission Helpline - Information and advice for disabled people who have been discriminated against in some way

Telephone:08457 622633
Textphone:08457 622644

Disabled Living Foundation Helpline - Advice and information on disability equipment

Telephone: 0845 130 9177
Textphone: 0207 432 8009

Drinkline - Advice on sensible drinking and alcohol misuse

Telephone: 0800 917 8282 - Freephone

Drugs - National Drugs Helpline (Talk to Frank) - Information about drugs for people who use them , their friends, families and colleagues

Telephone: 0800 776600 - Freephone

Elder Abuse Response - Support for anyone concerned about the abuse of older people

Telephone:0808 808 8141

Help the Aged Senior Line - Confidential advice and information for older people, their relatives carers and friends.

Telephone: 0808 800 6565 -  Freephone
Textphone: 0800 26 96 26

Lesbian and Gay Switchboard  - 24 hour helpline offering support and information for lesbians and gay men.

Telephone: 020 7837 7324

Message Home - 24 hour helpline for people who have left home or run away . Enables callers to send messages.

Telephone: 0800 700 740 -  Freephone

Mind National Helpline - Advice line for those facing mental health problems  

Telephone: 08457 660163 

National Missing Persons Helpline  - 24 hour helpline providing advice, practical help and support for missing persons and their families

Telephone: 0500 700 700 -  Freephone. 

NHS Direct - Confidential 24 hour telephone helpline staffed by nurses offering healthcare advice and information to callers at any time  wherever you are in England. Interpreters available if required. 

Telephone: 0845 4647 - Local call rate
www.nhsdirect.nhs.uk

NHS Smoking Helpline - For friendly help, advice and local information on how to stop smoking.

Telephone: 0800 169 0 169 -  Freephone

NSPCC Child Protection Helpline - 24 hour helpline providing information, advice and counselling to anyone concerned about a child or young person at risk of abuse.

Telephone: 0808 800 5000 - Freephone
Textphone: 0800 056 0566

Parentline Plus - Practical help and information for parenting

Telephone: 0808 800 2222
Textphone: 0800 783 6783

RADAR (Royal Association for Disability and Rehabilitation) - Information and advice on wide range of issues including benefits, access, housing , travel , Disability Discrimination Act etc.

Telephone:  0207 250 3222
Textphone:  0207 250 4119

Royal National Institute for Deaf People Information Line  

Telephone: 0808 808 0123 
Textphone: 0808 808 9000

Royal National Institute for the Blind  

Telephone: 0845 766 9999

Samaritans - Confidential , emotional support for anyone in crisis 24 hours a day.

Telephone: 08457 90 90 90 Local call rate
Textphone: 08457 90 91 92
www.samaritans.org

Sane Line - Advice line for those facing mental health problems.

Telephone: 0845 767 8000   - Local call rate

Shelterline - 24 hour national helpline offering free confidential and impartial advice and advocacy on housing problems

Telephone: 0808 800 4444 -  Freephone

Victim Support line - Helpline for emotional support and practical advice for anyone affected by crime.

Telephone: 0845 30 30 900 - Local call rate

 

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